Jane Austen, an English noveli... free essay sample

Jane Austen, an English writer generally perceived for her six significant books, reasonably investigates a few issues in English society, building plots with a specific spotlight on womens persecutions and sex jobs. Oscar Wilde, an Irish artist, dramatist just as a representative of aestheticism, also incites the customary thoughts of sex and sexual orientation in his general public through his inventive works. This paper will endeavor to examine, to what degree do abstract works challenge the sexual or sex standards of their own occasions and social orders and what structures and strategies are conveyed in such a test in four principle subjects: instruction, power elements, marriage, and aestheticism in Pride and Prejudice by Jane Austen and The Importance of being Earnest by Oscar Wilde, both distributed in the nineteenth century. During the Victorian Era men and womens jobs and practices in British society were very much characterized. Much separated from the prior hundreds of years when ladies were permitted to help in the privately-owned company while additionally going to their residential obligations, the nineteenth century kept their day by day obligations to directing the local obligations, presently for the most part completed by workers. We will compose a custom paper test on Jane Austen, an English noveli or on the other hand any comparative subject explicitly for you Don't WasteYour Time Recruit WRITER Just 13.90/page Ladies, be that as it may, got a training as a groundwork for their job of Angel in the House. This involves to the arrangement of the jobs of the two genders. It underpins that the spouse is the leader of the family unit and the ethical pioneer of the family while the wife is to satisfy the job of a household paragon. Rather than pulling in a spouse through their local capacities, working class young ladies were acquainted with achievements. In Pride and Prejudice, Caroline Bingley, a marginally haughty character, unhesitatingly records the normal degree of aptitudes required by any youngster who views herself as cultivated: A lady must have an intensive information on music, singing, drawing moving, and the advanced dialects, to merit the world; what's more this, she should have a specific something in her air and way of strolling, the tone of her voice, her location and articulations, or the word will be nevertheless half merited (1813, p39). As Miss Bingley stresses, it was significant for an accomplished young lady to relax her savviness with an agile and female way and not dedicate themselves also energetically to scholarly interests and thusly undermining mens regular scholarly predominance. The Importance of Being Earnest correspondingly features the criticalness of an extensive degree of female training. Miss Prism, Cecilys senator, is shown as a developed lady. Oscar Wilde endeavors to hilariously and shrewdly speak to the confinements of instructed ladies who regardless of their favorable circumstances, needed to acknowledge the simple occupation of a tutor. Miss Prisms second occupation is novel composing she even composed a three-volume novel. The way that she confounded an infant and a composition, represents the disarray of sexual orientation jobs as ladies began to esteem their scholarly limit and evidently disregard their families. In addition, Wilde, utilizing the component of satire and incongruity to chal lenge the sex standards of the Victorian time, composes the expressions of Lady Bracknell, training produces no impact (2018, p12) which express the restricted rights ladies had in instruction, and compares with the male job she speaks to. Both Jane Austen and Oscar Wilde utilized their characters to make incredible contention among societys guidelines. In the two works guys and females are permitted to pick their companions. In Pride and Prejudice Mr. Darcy and Elizabeth settled on their own choice to wed one another, the first doing combating against societys desires and the second, declining two recommendations to her moms alarm. In The Importance of Being Earnest the two couples of Jack and Gwendolen, Algernon and Cecily, in a like way choose to get hitched, until Lady Augusta Bracknell endeavors to forestall it. This prompts an astounding case of sex elements spoke to in the two works. James Thompson proposes, Prospective mates are picked as though they were objects, as though marriage itself isn't a connection between individuals, but instead expect, the phenomenal type of a connection between things (†¦) In Jane Austen, marriage is never completely spoken to as a foundation, but instead is spoken to just as an individual practice. .. Elizabeth was absolutely permitted to deny Mr. Collins while then again, her dad was clearly ready to constrain her into wedding him. Her through and through freedom is likewise obvious when he advises her, his feeling doesnt matter as long as she adores Mr. Darcy: We all know [Mr. Darcy] to be a glad, horrendous kind of man; however this would be nothing in the event that you truly enjoyed him†¦ I have given him my consent†¦ I currently offer it to you†¦ (1996, p356). Now, its completely evident that Mrs. Bennet was the one fixated on offering her girls and giving them the help of a decent spouse. Woman Augusta Bracknell, reflecting Victorian high society pessimism, demonstrates comparable attributes to Mrs. Bennets, as she thinks about marriage as a coalition of property and backing. Her better half gives off an impression of being missing of most events, which gives her a ground-breaking, controlling and requesting job, evident in the third demonstration where she is the one making questions and as it appears, the just one having the right answer. In any case, not just Lady Bracknell inverts the sexual orientation job generalizations by controlling the other gender. In the play, Cecily and Gwendolyn have a discussion about male home life, communicating the conviction that home appears to me to be the best possible circle for the man. A significant note would be that Gwendolyn respects Ernest in a more blameless manner than Cecily does Algernon. The pair twists the guidelines of regular profound quality as they cooperate under no management without chaperones. In Pride and Prejudice Lydia Bennets offensive conduct as she escape with Wickham carried disgrace to her family and however Cecily did nothing of the sort, the two ladies tested the traditional thoughts of sex and sex. Sexual relations with only one parent present were carefully taboo. In volume I, Chapter 14 of Austens book, the Bennet family is said to claim a duplicate of Sermons for Young Women by James Fordyce. Fordyce, teaches ladies to follow a specific conduct and way of life that does exclude discarding themselves to man they are not hitched to. Similarly, in Oscar Wildes play Mrs. Crystal, while having a discussion with Dr. Chasuble about marriage, advices him to wed on the grounds that as indicated by her words, an unmarried man is either an enticement or a womanthrope. Marriage, clearly, was a urgent part of a womans life. As Le Faye says, Respectable young ladies could have no calling with the exception of marriage, subsequently young ladies were relied upon to wed as quickly as time permits after they made their introduction into society in their late youngsters. The two works however, propose that marriage is as significant for ladies for what it's worth for men. The principal line of Pride and Prejudice peruses how It is a fact generally recognized, that a solitary man possessing a favorable luck, must be in need of a spouse (1813, p.1). That renowned line presents one of the primary subjects of the book, the steady accentuation given on marriage. Upon Mr. Bingleys appearance, Mrs. Bennet is found in trouble. Her primary concern is for her little girls to subside into a marriage and Mr. Bingley seems, by all accounts, to be appropriate with his polite nature, to satisfy the job of a spouse. Now, the male sex is generalized under the unexpected tone of Jane Austens more profound truth. She scrutinizes societys inclination to abuse people, for the most part ladies, by driving upon them social desires, presently applying to the other gender; a solitary man will wed. The utilization of incongruity endeavors to underscore the purpose of the story, which challenges the sexual and sex standards of the staggering Victorian culture. What's more, the without a doubt high number of balls that the characters go to has its own motivation. In would like to blend with one another, people meet in an open and therefore controlled condition for the possibility of commitment, in some cases for their own advantage. For example, on account of Charlotte and Mr. Collins, she is anxious to improve her economic wellbeing. Could the perspectives on marriage in the mid nineteenth century be opposing between social desires and love? The customary thoughts of sex and sex are extraordinarily tested in the two books in various ways. Not just concentrating on the scholarly interests and the accepted practices, we are furnished with characters who bolster their own convictions and mellow progressive thoughts, by the way their methodology of aestheticism. In Pride and Prejudice Fitzwilliam Darcy is portrayed as fine, tall individual, attractive highlights, honorable manner (1813, p.12), attributes that repudiate his underlying conduct. In any case, as Mr. Darcy is end up being removed and private, its solitary consistent that he wouldnt decide to stand out with an intricate clothing. In her book, Austen reasonably depicts her characters, however talks little of their appearance. The epic relies more on discourse as opposed to portrayal, tending to Jane Bennet as the most wonderful Bennet sister and Elizabeth Bennet, the second. Obviously, the vibes of ladies would set a matter of correlation and assumed a significant job in sending them off to marriage. A significant figure in the development of aestheticism is no other than Oscar Wilde, who advocated the image of the dandy. The dandy, is a man who gives incredible and over the top consideration to his appearance just as his way of life, at the same time utilizing his shrewdness and devilishness in an enchanting manner to call attention to societys false reverence and twofold norms. The characters of Algernon and Jack are models o

The synthetic opiate Desomorphine also known as Krokodil Research Paper

The manufactured sedative Desomorphine otherwise called Krokodil - Research Paper Example Because of its pharmacologic qualities, desomorphine shows an expanded capability of causing high reliance. Against the scenery of starting potential instances of Krokodil use in Western Europe, it is basic to give data with respect to the grave impacts of Krokodil (Gahr, et al. 860). Desomorphine (C17H21NO2), known as dihydrodesoxymorphine was first blended in 1932 in United States of America. The goal of this blend was planned for giving an option in contrast to morphine as far as dependence properties, resistance an upgraded reaction profile. On the other hand, desomorphine couldn't accomplish the set targets. Actually, this manufactured sedative depicted enhanced reliance potential in contrast with morphine. Research on this medication have demonstrate that its pain relieving intensity is between 8 to multiple times higher that that of morphine. Furthermore, desomorphine shows a quick beginning of activity and a shorter half-life as far as end. Such properties of desomorphine may represent the raised addictive potential rather than morphine (Veilleux, et al 161). In the ongoing past, there have been radical events in the quantity of cases in maltreatment of engineered opiates that are delivered by handiwork procedures from codeine containing medications. Different over the counter tablets and medications provided at cost inviting costs can be utilized for the blend of such manufactured sedatives. These codeine containing drugs are exemplified by business names, for example, Codelac, Sedal-M and Codterpin. The aggregate sum of codeine in such medications is in the scope of 8-10 milligrams. Efficiently alluded to as 4, 5-ÃŽ ±-epoxy-17-methylmorphinan-3-ol, desomorphine is acquired from codeine containing tablets with the utilization of phosphorus and iodine. In contrast with codeine itself, this manufactured subordinate shows huge quality on effect on the body. Significant disadvantages are experienced in the portrayals of potential side-effects in

The Parents Guide to CPW

The Parent’s Guide to CPW At this point, the admission website must appear to be all about CPW, all the time and to a large extent our office is that way too. Were getting ready to welcome the prefrosh and their parents to four days of events on our campus and were thrilled that so many of you will be here to enjoy the weekend with us. Each one of us in the Admissions Office has a particular group of programs that we are involved with and mine is parent programs so Im probably the most logical choice to talk about what the weekend has in store for that set of guests. But before I do that here are some thoughts on making this an enjoyable weekend. The first question I often hear from parents is, what events should I attend with my child? In truth, there wont be very many of them if you are each doing what interests you the most. With nearly 700 options over the few days, there are lots of things to choose from and parents will probably not want answers to the same questions that students will. That said, its important to check in occasionally so Id suggest you pick an event where you can meet up with your student each day (perhaps the Chancellors Welcome on Friday and the Closing Variety Show on Saturday) but mostly I hope you will encourage them “do their own thing” and know that its good for you to do the same. It’s the best way for them to figure out if they are comfortable and at home on our campus and the best way for you to be comfortable with them being here. I hope you’ll ask lots of questions. It’s the way our students learn and will work well for you too. Current students are great resources so don’t be afraid to ask them about their experiences. In addition weve enlisted the help of a great group of current students parents called Parent Connectors. Theyll be available throughout the weekend to address those issues that are most important to you, the parent, so dont be afraid to ask for their opinionsthey know exactly how you feel since they were asking those same questions just a year or so ago. A great place to find a parent to talk to would be in the Parent’s Hospitality Lounge. Grab a cup of coffee or tea and chat with current MIT parents as well as other parents of MIT prefrosh. Also, learn about the MIT Parents Association and the Parent Connector Network from current volunteers and staff. I hope you’ll be open-minded during your visit with us. While my parents did understand why I wanted to attend MIT, I’ll never forget the look on my mother’s face when I told her I was moving into a co-ed dorm. I was, after all, her little girl. We both enjoyed our time in college, but the experiences we had could not have been more different. I so appreciated the fact that she quickly realized that those differences were inevitable and that my MIT experience was the right one for me. Bring comfortable shoes and a jacket or sweater. Boston is a great walking city and I hope youll take some time to experience it. I was struck anew this morning when I noticed all the flowering trees in bloom in my neighborhood. I hope youll take some time to see the environs around MIT as well the campus itself and the best way to do that is on foot. Even just a short walk along the river can be a nice break from all the events of the day. Evenings can be cool here this time of year and it will even occasionally rainit is, after all, spring in New England which means just about anything could happen when it comes to weather. Have questions regarding your financial aid package or the financial aid process in general? Either get your questions answered immediately by the Financial Aid Counselor on-hand in the Student Center or schedule a 20-minute appointment to speak one-on-one with a Student Financial Services representative. On Friday there will be a Financial Aid Presentation. Parents and students are welcome to attend this program on the hows, whys and whens of financial aid at MIT how your financial aid award was determined, when your supplemental forms are due, how to pay your balance, how to find on-campus student employment, and how your online student account will work. Executive Director of Student Financial Services, Elizabeth Hicks, will address these issues and more, as well as answer your questions. But that is just the beginning Events Parent Welcome on Thursday night at 7:30 pm. Stu Schmill, Dean of Admissions and Donald Sadoway, John F. Elliott Professor of Materials Chemistry, will welcome the Class of 2014 parents to Campus Preview Weekend. Parent Reception with Parent Connectors and Alumni on Friday night at 5:00 pm. Sponsored by the MIT Parents Association and the MIT Club of Boston, this reception is your chance to meet and mingle with Parent Connectors, Educational Counselors and other MIT Alumni. The presenter will be Kim Vandiver 75, Dean for Undergraduate Research. Insight for Parents by Parents is Saturday morning at 8:30 am. A panel of current MIT parents will be on hand to share their insights and answer your questions. Sponsored by the MIT Parents Association. Parent Connector Saturday Night Drop-In After the closing variety show join us “Under the Great Dome for an informal gathering hosted by the Chair of the MIT Parent Connectors. Panels Sessions Residential Life at MIT Our on-campus residential community boasts residence halls, fraternities, sororities and independent living groups as well as a wide variety of dining services. Karen Nilsson, Senior Associate Dean for Residential Life, will lead a discussion covering life in residences, residential support offerings, activities, dining options, roommate matching and more. Come learn about all aspects of UROP at MIT, including how to participate, what type of research is appropriate, what to expect from the program, and more. Discussion will center on the experiences of the UROP student panel as moderated by UROP staff. Three Panels for Parents Learn about the many kinds of interactions that occur between students and faculty at MIT, and the wonderful collaborative environment in which they work and study together. Find out about the many ways students get involved in and lead campus activities and athletics that help to enhance areas of intellectual, personal and social development. From MIT Medical to Student Support Services and safety, MITs campus features a widespread and multi-layered care system for the mind, body and spirit. Open Houses Multiple open houses will be held over the weekend. These include areas relating to Medical Services, Careers Development, Hillel, Global Education (study abroad and more), Pre-Professional Advising (Pre-Med and more), departments, and housing. I’ve named just a handful of the events created with you in mind for CPW and it really is just the tip of the icebergto get a head start on your plans check out our nifty new CPW search feature http://mitcpw.mit.edu/. See you soon!

Human Nature in Heart of Darkness and Apocalypse Now Essay

Human Nature in Heart of Darkness and Apocalypse Now In Joseph Conrads Heart of Darkness and Francis Ford Coppolas Apocalypse Now the reader learns more and more about human nature as Marlow, Captain Willard, go farther and farther up the river in search of Kurtz. An evil side lies within every man, but this evil remains repressed by society. When moving up the river and farther away from civilization, the evil side begins to break out. Whenever basically different cultures meet we are led to discover ourselves and can even drive us to perceived madness. Both stories are about Mans journey finding himself, and confronting his fears of failure, insanity, culture and even death. Marlow is an early version of Kurtz,†¦show more content†¦Similar events occur in Francis Coppolas Apocalypse Now, Captain Willard pushes farther up the river where the solitude from society and the destruction of war tamper with human nature. During the opening scene, Willard is shown in despair, going from America to war and back was too much for him to handle. He moved back to Saigon hoping to find himself. However he does not know his own true self until he discovers Colonel Kurtzs true nature. Throughout the movie, new characters are introduced showing differences in human nature due to the effects of war. For instance the helicopter commander no longer cares for human life anymore; he finds it all right to surf while his men are being killed. He is hardened by the war, meaning he shows no fear. Contrary to that the Chef lives in almost constant fear. With the river and surroundings becoming more and more uncivilized with every mile, he grows more and more afraid. Afraid for his life, afraid he should have joined the navy. Most human beings or at least Americans believe that the most technologically advanced races are the best. Yet a patrol boat armed to the teeth can not do anything against a few villagers with spears and arrows. When the chief of the boat dies from a spear, Captain Willards eyes are opened to t he horror he finds himself trapped in. Just as Marlows eyes were opened to the same horror when aShow MoreRelatedSimilarities Of Imperialism In Heart Of Darkness And Apocalypse Now830 Words   |  4 Pagessimilarity present in all 3 stories. In the Heart of Darkness European Imperialism and its’ cruelty is displayed, while in Apocalypse Now we see American Imperialism fighting the Vietnam War. Hearts of darkness also has some imperialism, but it is hidden in metaphors, showing ‘’imperialism’’ of human soul. Next, main protagonist is sent to explore ‘’the darkness’’, in Heart of Darkness it is Marlow, in Apocalypse now it is Willard and in the Hearts of Darkness it is director and Frencis Coppela’s wifeRead MoreSignificant Elements Of Joseph Conrad s Heart Of Darkness1326 Words   |  6 PagesConrad’s novella ‘Heart of Darkness’ are appropriated into Francis Ford Coppola’s film ‘Apocalypse Now’ in the setting of the jungles of Vietnam during the Vietnam War. As the title suggests, Conrad’s novel deeply explores the ‘darkness’ potentially inherent in people’s hearts. Heart of Darkness is set on the Congo River during the European occupation of Africa. Conrad explores the effect of exploitation on humanity. Similarly, Coppola’s film explores the metaphorical ‘darkness’ in Vietnam that causesRead More Comparative Essay of Heart of Darkness and Apocalypse Now1050 Words   |  5 PagesComparative Essay of Heart of Darkness and Apocalypse Now The ties between Joseph Conrads book, â€Å"Heart of Darkness† and Francis Coppolas movie, â€Å"Apocalypse Now† are unmistakable. Apocalypse Nows correctness in following the story line of the Heart of Darkness is amazing although the settings of each story are from completely different location and time periods. From the jungle of the Congo in Africa to the Nung river in Vietnam, Joseph Conrads ideals are not lost. In both the bookRead More The Vulnerability of Man Essay1627 Words   |  7 Pagesnbsp;nbsp;nbsp;nbsp;nbsp;Nature dwarfs us. The jungle absorbs us. Struggling to survive in the middle of an enticing jungle, one truly challenges his own restraints to the temptation of the jungle – of the horror of an abyss which lies so closely beneath us. All of our days and ways are a fragile structure balanced agitatedly atop the hungry jaws of nature that will effortless devour us. A happy life is a daily amnesty from this knowledge. Joseph Conrad’s Heart of Darkness and Francis Ford Coppola’s Apocalypse Now shareRead MoreIn Search of the Unknown: Apocalypse Now1584 Words   |  6 PagesIn Search of the Unknown Apocalypse Now is a film based on the story Heart of Darkness, written by Joseph Conrad. By analyzing the book, the readers do not just understand the theme and plot of the story, but also makes readers look back in the 19th century Colonialism and see how the world worked under Imperialism. The movie, Apocalypse Now also correlates with the book, but this time the setting does not take place in the 19th century, but in the 20th century when United States was at war withRead More Apocalypse Now vs Heart of Darkness Essay1120 Words   |  5 Pages Francis Ford Coppola’s Apocalypse Now lacks the impact of its inspiration, Joseph Conrad’s Heart of Darkness. While the basic elements of imperialism and human nature remain intact, the characters of the film bare little resemblance to their literary counterparts. The film serves as a re-interpretation of Conrad’s novella, updated from 19th-century British imperialism in the Congo to a critique of 20th-century U.S. impe rialism in Southeast Asia. Coppola’s changes in setting and plot structure, howeverRead MoreHeart of Darkness vs. Apocalypse Now Essay816 Words   |  4 Pages In Heart of Darkness and Apocalypse Now, both Joseph Conrad and Francis Ford Coppola create similar statements through their creations as they both centralize their views upon the effects of environmental changes that affect the human condition. The film Apocalypse Now vaguely reflects a similar message pursued by Conrad’s novella, due to the difference in time period, place setting, and circumstances in which the film was created. Conrad wrote his novella during British colonization, focusingRead MoreA Renewed Sense Of Hopelessness : American Sentiment Following The Vietnam War1395 Words   |  6 PagesMy project is titled â€Å"A Renewed Sense of Hopelessness: American Sentiment Following the Vietnam War.† Since I’m interested in studying how film actively molded Americans’ interp retation of the Vietnam War, I picked Francis Ford Coppola’s film, Apocalypse Now, as my artifact. I thought that it would be a good choice because it’s one of the most well-known war films and it came out just a few years after the Vietnam War. This image from the beginning of the film shows napalm being dropped on the VietnameseRead More Varying Interpretations of Heart of Darkness and Apocalypse Now2628 Words   |  11 PagesInterpretations of Heart of Darkness and Apocalypse Now   Ã‚  Ã‚   The true meaning of varying interpretations comes alive when one compares the two film versions of Heart of Darkness by Joseph Conrad. Heart of Darkness and Apocalypse Now have the same basic outline and underlying themes, however the plots, characters, settings, time, purposes, and points of view differ enough to create two extremely different effects and two entirely opposite movies. Both movies depict an insanity: of man in Heart of DarknessRead MoreHuman Nature And The Desire For Superiority1565 Words   |  7 PagesHolly Donohoe Period B2 Human Nature and the Desire for Superiority It’s no doubt that superiority and power has played a huge role in the past present and will in the future. Throughout American Literature, it is a dominant trait in many protagonists and especially antagonists. The desirable trait has caused many conflicts and hardship and in turn, has led to the demise of a civilizations in the past. In the film Apocalypse Now, the novella the Heart of Darkness, and the poem The Hollow Men, it

The Military Discipline Free Essay Samples Diaries

The Military Discipline Free Essay Samples Diaries Experts have unique skills to create the best papers. You are able to learn more from the many military essay examples our experts have written before. If you would like to acquire far better idea about what the peculiarities of writing inside this subject field are, feel free to seek advice from our Applied sciences section. If you're looking for assistance with your essay then we provide a comprehensive writing service offered by fully qualified academics in your area of study. In order to get rid of any of the plagiarism problems, it's highly encouraged you do not utilize it for you own writing purposes. Before submitting an essay, check whether you enjoy the written portion of the work and prepare to wait around for the outcome. You will have to take the MUET examination. There's numerous essays completed by them. PaperCoach will be able to help you with all your papers, so take a look at this time! Military courtesy is displayed through a number of ways. Among the ways they demonstrate pride is via their dressing codes. We offer flexible system of discounts, but in addition our discount policy that permits you to conserve money on ordering essays at one time. Due to this most American residents still play at offshore sites. Discipline is something that you need to need to live a military life and be prosperous. Good rating and very good reviews should tell you everything that you need to understand about this excellent writing service. That type of activity usually takes around 4 hours each day. It's surprising how quickly comp points can accumulate! As a consequence, you get a terrific deal of free time and completed homework. To begin with, punctuality demonstrates how serious a man or woman is taking their job. Who Else Wants to Learn About Military Discipline Free Essay Samples? Order your authentic assignment from and you'll be astonished at how simple it is to finish a top quality custom paper within the shortest time possible! Moreover, they're in a better place to attain excellence in each of their tasks. Others might be set to have a task or chore done. Each has a distinctive function. The War Against Military Discipline Free Essay Samples Fantastic order and discipline is vital for an effective military. It is what holds units together in order to accomplish assigned missions. Military officers have various kinds of obligations. Respect helps officers in the little groups to recognize the worth of one another. A soldier has to be committed to the cause regardless of what the circumstances are. Anyway, the officers learn how to make the most out of every circumstance. The mandated ethics training in the many military arms are highly powerful in altering the attitude of individuals working inside them. You see a good deal of cases in were a soldier could possibly be yelled at, given counseling or some type of disciplinary action. Ok, I Think I Understand Military Discipline Free Essay Samples, Now Tell Me About Military Discipline Free Essay Samples! Without the urge to be honorable, a soldier can't come to be an expert. Police brutality causes an important concern in the modern society in the us and a resolution is imminent. Police Brutality Police Brutality is a continuous problem and existent concern in america and ought to be resolved immediat ely. Discipline is necessary for any soldier so as to be enlisted in the Military. Cohesion and cooperation among the soldiers are vital for the smooth operation of a military.

Buisness operations Free Essays

string(39) " done quickly and in a timely fashion\." Dealing with banking problems is a hassle for any individual, especially for those who are involved with the business sector. Transactions come and go and money is fast, banks cannot afford to fail. Banks are offering the services of Personal Banking Consultants, specially designed for individuals who do not wish to deal with meager problems such as invalid pin codes or name changes. We will write a custom essay sample on Buisness operations or any similar topic only for you Order Now Though these problems are not serious, they require time to sort out. The use of a PBC come with perks for business people and proves to be a worthy investment. The following case discusses a client’s experience with a PBC. There were inherent problems with the bank company that the PBC was able to assist the clients through. The clients went through numerous problems and delays in changing accounts. Wrong names, invalid pins, existing accounts, and long delays were said to be a common occurrence. The real issue did not come from the PBC, rather from the company itself. The banking company utilizes agency staff, or contracted workers for some of their operations. Though this is beneficial to the financial status of a company because of the easy access to labor and the affordable cost of hiring agency staff, it also has inherent risks and downsides. What were the gaps between customers’ expectations and perceptions in the process described? In the case, the clients were burdened by the changes with their previous bank in the south. Two accounts were being used, one for business and one for personal use, each with different offices and different numbers. The location of the bank was also a problem because of a change of residency of the clients. Due to these factors, the client chose to switch the northern bank. The presence of the Personal Banking Consultant at the northern bank helped persuade the client to switch banks. It is important to note that the process of switching banks involved numerous intricacies, such as the change of cheque books, credit cards, standing orders, and debit instructions. The gap between customer specification and operation specification seems to be a match. The bank offers their services to the clients, along with the bonuses of the package which the client chose. These included preferential interest rates, free annual travel insurance, a reward scheme, a â€Å"golden† credit card, and the services of the PBC. We can assume that the clients have fulfilled the requirements to apply for membership and enjoy the rewards. The gap between quality specification and the actual quality of the service or product is one of the most important gaps in the case. This type of gap, as stated by Reuber and Fisher (2005), shows the marketed specifications of the good or service, what it should provide and the benefits of its use, and compares it to the actual specifications of the good. Cleary, there is a gap between these two in this case. Sue was clearly aware of the problems that plagued the company, yet presented these to the clients as simple â€Å"computer problems†. This is the case of marketing the specifications of the service to be better than the original. She did, however, admit that the problems were caused by the agency staff. The decision to cover the reality of the situation was a risky move by Sue. The clients did not withdraw from the offer and became members, a successful deal for the bank. However, the reputation of the bank has been severely tarnished. The clients were very dissatisfied with the process of transferring, and this has left an initial impression on their mind. Though there have been no problems beyond the transfer process, another mistake on the bank’s part will remind them of the initial problems that they faced. The gap between the actual quality and the communicated image of the service matched. This gap explains the difference between the qualities of service that the customers are expecting against the actual quality (Beckford, J. , 2002, pp. 145-150). The clients already had a bad experience with their previous bank and know that the transfer of accounts is a very tedious process. They acknowledged this difficulty in choosing to transfer, and the bank did not hide this fact from them. However, they were assured that the process would go smoothly, which we know was not the case. How were the customers’ expectations influenced from the outset? The idea of transferring accounts was not initially welcomed by the clients. They had a negative experience with their previous bank, with impersonal call handling because of outsourcing, the lack of access to their assistant bank manager, and the complication of having two accounts under different telephone numbers and offices. Under the circumstances that they face, any better alternative would have been welcome. The clients’ previous experience has affected their perception of consumer expectation. Consumers generally want to have faster service, convenience in both application and usage, flexibility in payment options and other packages, and helpful customer policies. This type of consumer expectation is formed thru the wants of the client. In reality, what consumers want does not necessarily equate to what they expect to receive. This is called the customer expectation paradox. Real consumer expectations are formed thru experience in the marketplace (Lucas, J. , 2006, pp. 137-144). A real life example of the paradox is a visit to a dentist. Customers want to be served quickly and immediately, no waiting lines, timely appointments, and available dentists at hand. However, the expectation of the reality in the office is different. Customers know that they will have to wait in line, that they will not be served immediately, and that the availability of the dentist may be in question. The same can be said for the case, as the clients know from experience that the process of transfer is a very hassling endeavor. The clients want to have no problems regarding the transfer – that no errors are made, that everything is done quickly and in a timely fashion. You read "Buisness operations" in category "Papers" The experience of the clients tells them that this is not the reality, leading them to expect that their wants will not be fully satisfied. The clients did not have high expectations for the replacement bank; they were simply in search for a way to ease the burden of their previous bank. The package that was offered to them was a factor that influenced their decision. The assurance that the process will go smoothly also led to their expectations to be affected. When Sue informed the clients that everything will be handled by the company and that the clients will not experience any hassle, this significantly affected their expectations. What aspects of the bank’s service quality specification have been revealed to the customer? Are these reasonable for such an account? The prime concern of bank customers is to be served conveniently without any errors or problems. Such complications cause consumers to lose loyalty with the bank and eventually lead to them leaving and searching for other service providers. In order to gain consumer trust, which is vital to service oriented businesses such as banks, firms show their focus on quality specification. In the case, the source of one of the problems of the bank is the outsourcing of several operations to agency staff. This was revealed to the clients by their bank consultant at the end of their transfer process. The company alone cannot meet the demands of the customers, thus the use of agency staff to fill the gap. This is a good decision for the bank, as agency staffing provides the company with flexibility because of the ease of hiring new staff and the availability of a wide variant of employees. Agency staffing is also more cost-effective in terms of employment since these employees do not require extensive training and are not a liability to the hiring company (Huffman, L. , 2008. ). The use of agency staffing does have some drawbacks, such as the employees’ lack of loyalty for the company. Since they are often not considered to be part of the main team, temporary employees have little incentive to be loyal. Lastly, cheap agency staffing may be less efficient compared to trained employees. Although errors cannot be avoided in operations, especially with agency staffing, it is not an appropriate reason for the clients to be burdened. Sue has pointed that this has been the reason for the errors in the clients’ transfer process. While the agency staffing may pose as a problem to the clients, it is significantly worsened by the practices of the bank consultants. Sue, as an example, continued to press clients to accept packages and offers even if she is aware of the problems that the staff is experiencing. This action allows the company to meet their quotas; however it has severe repercussions on the clients. It was been visible to the clients that such transactions happen even if the bank cannot sufficiently deliver some of the services involved. This suggests serious problems with the bank’s coordination between departments, and among the clients. It is also clear that the bank suffers from capacity management, that the agency staff are either underperforming or the bank is understaffed. Evaluate Sue’s reaction to the problems at every stage. Was the bank’s service recovery successful? Before the transfer process began, Sue faced the problem of the clients coming from a previous bank where they had a negative experience with. The clients were initially against transferring banks, mainly because of the hassle of having to change card info, cheque books, credit, and others included in their personal and business accounts. Upon sharing this problem with their personal banking consultant, Sue assured the clients that all the details will be processed by the computer in a week. She also stated that with the level of technology that the bank is using, the clients would simply have to fill out a few forms and wait for seven days. She was successful in dealing with the clients’ concerns with the decision of the clients to utilize the bank’s services. The first problem that the clients encountered was the late chequebook. They were told that all the required materials would be delivered in a week; however the last chequebook came in six days late. Though Sue was not informed of this problem, the clients did receive a welcome package from Sue consisting of information regarding the services the bank offers, notification that the accounts are active. The messages were written in a personal manner to improve customer relationship. The welcoming package may possibly be the standard operating procedure of the company; however this act serves as a way to make the clients feel that they are part of the company. Upon receiving the chequebooks, there was an error with the names for both the business and current account cheques of the clients. Sue apologized for the mishap, and informed the clients that new cards will be issued for them, and that PBC cards are given special priority. Sue had also given the clients an alternative, that the former cards could be used since they were linked to the existing accounts. The credit cards arrived a day after, with the names correctly spelled. Sue’s reaction to the clients’ problem was done well and provided in a speedy manner. The errors were fixed quickly and Sue suggested a temporary workaround to the problem. Though the name mishap was solved swiftly, the clients experienced another problem with the personal identification numbers (PIN) of their cards. The said PINs did not arrive with the credit cards, making them inaccessible. When the clients informed Sue of this, Sue relayed that PINs arrive several days after the cards because of security reasons. She also assured the clients that the PINS will arrive along with the cheque guarantee cards. The PLC’s reaction to the clients’ concerns was a standard customer reply. The PLC simply informed the clients that there was no error, and that the process was going as planned. After a week, the clients had received the guarantee cards. However, these had the names misspelled similar to the first batch of cards. The PINs for the other cards have also not yet arrived. Sue was informed of this and was surprised with the delay. According to her, the PINs were sent 5 days ago and suggested that it may have been lost in the post. She confirmed this after a while, informing the clients that the cards have to be reissued for security purposes, and that the new cards will have a new PIN code. Again, Sue suggested the temporary use of the old cards. With the increasing occurrence of errors, Sue had been very apologetic regarding the problems that the clients were facing. The new PINs and cards had arrived 3 days after, the time limit that Sue had set for the revised cards. However, the clients faced another problem with the PINs because they were being rejected. The new PIN codes were for the old cards, and the new cards did not have their codes yet. The whole mess was sorted out after 4 days, and the card company sent a personal letter of apology regarding the problems that the clients faced. A bouquet of flowers had also arrived for the clients. Their PLC, Sue, also called to ensure that there were no more problems. The clients were also given leather holders for their cards and chequebooks. These actions show that the company was trying to please the clients by offering gifts in order to ensure that client satisfaction. It is clear that Sue had done everything in her power to solve the problems of the clients. Sue herself did not suffer from any errors; rather the mistakes took place within the system itself. Sue was successful in appeasing the clients, and no problems occurred after the events, thus restoring customer satisfaction. What costs have been created by these problems, and how do they compare with the underlying costs and root cause of the problem? The main costs that the problem has created have been those to the customer, to the bank, and to Sue. The costs that the clients had incurred came in the form of inconvenience and time. The original agreement was that the clients would have everything ready within a week, however after the delays and errors the clients had fully finished the transfer process after 25 days, 18 days after the original deadline. The psychic costs that the delays caused also affected the client. In addition to that, the clients were embarrassed due to a mishap with their former credit cards and cheques, which would have not occurred if the process of transferring went smoothly. The bank had also suffered losses due to the errors. The cost of the reproduction and reissuing the cards and chequebooks and the cost of delivery of these products are taken by the company. The numerous errors have also caused customer satisfaction to decrease. This is a cost to the company because the clients’ experiences with their bank show the quality of service that is provided. If there are complaints that stem from errors and delays, the bank’s reputation is negatively affected. The root cause of the problems comes from the system management of the bank’s operations. The hiring of agency staff shows that the bank cannot support the services demanded by the operations alone. The performance errors of the agency staff suggest that the bank is understaffed, or the hired staff is underperforming. There is also a lack of communication between the departments within the company. Customer revisions are not communicated efficiently to the card issuing company, thus causing errors in PIN codes and credit cards. Lastly, the company suffers from poor target setting. The bank aims to meet the demands of clients within a specified timeframe, yet their operating staff cannot meet these deadlines. CONCLUSION The bank suffers from multiple mistakes in their system organization and management. If left unsolved, they will be operating at a sub-optimal level and experience multiple losses. Clients will choose to use the services of other banks. The costs that the errors and delays bring upon the company hamper growth and decrease revenue. The changes required to solve the management problems of the company are costly and hard to achieve. The short-term recovery procedures used are also costly and prove to be an inconvenience for both the clients and the bank. These can only alleviate the problems, but not completely solve them. The main issue that has to be settled is the long-term plans of the bank to solve their problems. In the end, we cannot always just call Sue. REFERENCES Beckford, J. (2002) Quality. 2nd ed. London, Routledge. pp. 145-150. Huffman, L. (2008) The Pros and Cons of Using an Employment Agency for Temporary Staff. [Internet], OfficeArrow LLC. August 26. Available from: http://www. officearrow. com/home/articles/the_officearrow_career_center/human_resources_and_job_search/p2_articleid/523/p142_id/523/p142_dis/2 [Accessed May 2009]. Lucas, J. (2006) Broaden the Vision and Narrow the Focus: Managing in a World of Paradox. Westport CT, Praeger. pp. 137-144 Reuber, A. R. Fischer E. (2005) The Company You Keep: How Young Firms in Different Competitive Contexts Signal Reputation through Their Customers. Entrepreneurship: Theory and Practice, Vol. 29, p. 1. How to cite Buisness operations, Papers

The clat of a great achievement Essay Example For Students

The clat of a great achievement Essay Joanne had a serious decision to make now that she was once again settled down in a two-room apartment. She wanted to continue Harry Potter, but she needed money to support her child. To her dismay Rowling ended up living entirely on public assistance (welfare). Rowling abhorred the idea of being forced to live on charity. As Rowling visited her friend who had just had a baby, she couldnt help but cry as she noticed that her friends child had a large room full of toys, while her daughters playthings were snugly fit within a single shoebox. We will write a custom essay on The clat of a great achievement specifically for you for only $16.38 $13.9/page Order now Writing Sorcerers Stone was tough with a baby, and whenever Rowling could get Jessica to sleep, she would rush to a nearby cafi , and hurriedly write a few chapters, often rewriting the same chapters until she decided she had to move on. The cafi employees and manager did not take kindly to Rowlings intrusion in their coffee shop, for she would buy a single cup of tea as she longhand wrote her novel for hours. Luckily, with the opening her brother-in-laws cafi , Rowling was able to write in peace and in 1995, finished the first copy of her novel. After the completion of her manuscript she began to type it on an inexpensive manual typewriter. She struggled to finish typing and even wrote her novel in the computer labs at the college where she was taking her teaching classes. In the end, she worriedly noted that her novel was twice the length of a regular childrens novel. She set off to find a job now that she once again had free-time on her hands, and soon began teaching French. She sent two copies of her manuscript to various researched publishers but was rejected by all of them. She tried again, this time sending her manuscript to an agent by the name of Christopher Little. However, her copy instead reached Bryony Evans, the office manager. After reviewing the first three chapters, the company agreed to represent Rowling. Right away they sent copies of the book to twelve various publishing houses, all of which rejected it. They continued to try and find a publisher and a year later success was at hand. Rowling received a letter of acceptance from editor Barry Cunningham from the small publisher Bloomsbury. The decision to take Rowling on was due to the eight year old daughter of the companys chairman who insisted on reading the rest of the book after receiving the first chapter. Rowling was immensely satisfied at finally getting published and did not care that writing childrens books would not be a very profitable career. After the publication Rowling received an i 8000 grant from the Scottish Arts Council to enable her to continue writing. In June 1997, Bloomsbury published merely five thousand copies of Philosophers Stone, and most of them were sent to libraries, however, those first copies are now prized greatly by collectors around the world, and are valued over fifteen thousand dollars. In America, the rights to publish the novel were being auctioned and Scholastic Inc. came out the winner, buying the right to the novel for over one hundred thousand dollars. News which blew Rowlings mind. In October of 1998 Scholastic published Rowlings novel under the new title; Harry Potter and the Sorcerers Stone. Soon news of Rowlings fantasy novel spread throughout the world and with it Rowlings fame. Rowling won numerous prizes and honorary awards from her series including: Nestli Smarties Book Prize; British Book Award for Childrens Book of the Year; Childrens Book Award. In December of 1999, Rowling having finished the second book, published the third, Harry Potter and the Prisoner of Azkaban, and once more won the Smarties Prize, making Rowling the first person to ever be awarded the Smarties Prize three times in a row. Her fame reached such a height that she felt it would only be right to withdraw her fourth novel, Harry Potter and the Goblet of Fire from the running to give other authors a chance. Rowlings awards did not end there however, in January 2000, Prisoner of Azkaban won the first Whitbread Childrens Book of the Year award ever given out. .u167ddedfb8eccb163129164edfc75e7a , .u167ddedfb8eccb163129164edfc75e7a .postImageUrl , .u167ddedfb8eccb163129164edfc75e7a .centered-text-area { min-height: 80px; position: relative; } .u167ddedfb8eccb163129164edfc75e7a , .u167ddedfb8eccb163129164edfc75e7a:hover , .u167ddedfb8eccb163129164edfc75e7a:visited , .u167ddedfb8eccb163129164edfc75e7a:active { border:0!important; } .u167ddedfb8eccb163129164edfc75e7a .clearfix:after { content: ""; display: table; clear: both; } .u167ddedfb8eccb163129164edfc75e7a { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u167ddedfb8eccb163129164edfc75e7a:active , .u167ddedfb8eccb163129164edfc75e7a:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u167ddedfb8eccb163129164edfc75e7a .centered-text-area { width: 100%; position: relative ; } .u167ddedfb8eccb163129164edfc75e7a .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u167ddedfb8eccb163129164edfc75e7a .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u167ddedfb8eccb163129164edfc75e7a .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u167ddedfb8eccb163129164edfc75e7a:hover .ctaButton { background-color: #34495E!important; } .u167ddedfb8eccb163129164edfc75e7a .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u167ddedfb8eccb163129164edfc75e7a .u167ddedfb8eccb163129164edfc75e7a-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u167ddedfb8eccb163129164edfc75e7a:after { content: ""; display: block; clear: both; } READ: Contemporary American Poetry is Representative EssayRowling did lose the Book of the Year prize to Seamus Heaneys translation of Beowulf. That same year, in June, the Queen of England honored Rowling by dawning her as an Officer of the Order of the British Empire. Rowlings novels have broken sales records, even being noted as the fastest selling books in history. The speed and amount of money at which Rowlings books sold is greater than that of any blockbuster film. A Guinness World Records Award was given to Harry Potter and the Half Blood Prince for being the fastest selling book ever. Despite her great wealth Rowling constantly cares for those in desperate need for aid and help. She has contributed greatly to society through various charitable causes. A popular charity being Comic Relief in which she wrote two catalogues relating to the Wizarding world in her novels: Fantastic Beasts and Where to Find Them and Quidditch Through the Ages, both of these books were mentioned in the Harry Potter series and so she even went as far as to write under the names of Newt Scamander and Kennilworthy Whisp each being the author of one of the catalogues. The books grossed over fifty million dollars and she even contributed a separate twenty-two million to the organization as well. J. K. Rowling is currently married to Neil Murray, an anesthetist, and lives in an estate in Perth and Kinross, Scotland with their three children: their daughter Jessica, their son David and Rowlings youngest child, Mackenzie. Rowling has lived in many different places, suffered tragedy and experienced success. As we look closer at her works we see how her life has been exemplified by her works. Rowling draws her readers through ha fascinating storyline, through the world she created. True, the Harry Potter series may not be noted as a great lyrical work, such as Tolkeins fantasy, Lord of the Rings; however, what Rowling lacks in her style she indisputably makes up with her content. The twists near the end of every chapter, ever book, keep the reader on an edge. The witty humor is cleverly placed to break the gloom and darker moments of the series. Rowling is unquestionably a master storyteller, and though some may compare her works to others and decide them to be a poor display of literature; must an author create a flawless epic to be noted as a worthy read? Works Cited Gray, Paul. The Magic of Potter. Time. com, 17 December 2000 http://www. time. com/time/poy2000/mag/rowling. html. Fialkoff, Francine. Potter for Parents. Library Journal 15 October 1999: Contemporary Literary Criticism. Literary Resource Center, East Islip High School, Islip Terrace, NY. 12 January 2007 http://www. esboces. org/SLS/vrc. cfm. Kakutani, Michiko. Harry Potter Works His Magic Again in a Far Darker Tale New York Times 16 July 2005: Contemporary Literary Criticism. Literary Resource Center, East Islip High School, Islip Terrace, NY. 12 January 2007 http://www. esboces. org/SLS/vrc. cfm. Rowling Kathleen, Joanne. J. K. Rowling Official Site. Lightmaker. 15 January 2007 http://www. jkrowling. com/textonly/en/biography. cfm. Fraser, Lindsey. Conversations With J. K. Rowling. London: Scholastic Inc. , 2000. Ward, S. Meet J. K. Rowling. New York: PowerKids Press, 2001. Chippendale, Lisa A. Triumph of the Imagination : the Story of Writer J. K. Rowling. Philadelphia: Chelsea House Publishers, 2002. Rowling, J. K. Harry Potter and the Sorcerers Stone. New York: Scholastic Publishing Rowling, J. K. Harry Potter and the Chamber of Secrets. New York: Scholastic Publishing Rowling, J. K. Harry Potter and the Prisoner of Azkaban. New York: Scholastic Publishing Rowling, J. K. Harry Potter and the Goblet of Fire. New York: Scholastic Publishing Rowling, J. K. Harry Potter and the Order of the Phoenix. New York: Scholastic Publishing Rowling, J. K. Harry Potter and the Half-Blood Prince. New York: Scholastic Publishing J. K. Rowling. Wikipedia. 10 February 2007. 15 January 2007 ;http://en. wikipedia. org/wiki/J. _K. _Rowling; .